How to cancel Framer — and what happens next

The short answer

You can cancel a Framer plan at any time, from the workspace billing page or from the site’s own Plans tab. The plan does not stop immediately: it runs to the end of the cycle you have already paid for, then the site drops to the free tier. Cancelling on its own does not trigger a refund.

That last point is the one people miss. If you cancel on day 2 of a yearly plan, you have stopped the renewal in twelve months, not undone the payment you just made. Refunds are a separate request with their own window.

Cancel from the workspace

1. Open the workspace billing page. In the Framer dashboard, open the workspace and go to Settings → Billing. Every site plan billed to that workspace is listed here.
2. Open the plan menu. Find the site plan you want to stop and open the three-dot menu beside it. Choose Cancel Plan.
3. Or cancel from the site. Open the site itself, go to Settings → Plans, and choose Cancel Plan. This is the quicker route when you are already editing the site.
4. Confirm the end date. Framer keeps the plan active until the end of the paid cycle. Note that date: the site still works, and the next renewal is the charge you are stopping.

The site-level route is the same action in a different place: open the site, go toSettings → Plans, and choose Cancel Plan. Use whichever is faster; both stop the same subscription.

What happens to the site

The plan and its limits are described on the pricing page; the free tier is broken down on the free plan page.

Refunds: the 7-day and 14-day windows

Framer’s help centre says a refund can be requested within 7 days of the initial purchase, or within 14 days if you are in the EU or Turkey. Those are request windows, not an automatic right: contact Framer support with the account and order details and ask.

The published policy is framed around the initial purchase, so a renewal charge may not qualify in the same way. If a renewal catches you by surprise, contact support as soon as the charge appears rather than waiting until the end of the term.

Cancelling and requesting a refund are two separate actions. Do both if you want the plan to stop and the money back; cancelling alone only stops the next charge.

Before you cancel

• Check the renewal date. If it is tomorrow, cancel today. A plan cancelled after renewal is a plan you have paid for another cycle.
• Decide about the domain. Repoint a domain you own, or ask support about transferring one Framer registered, before the plan ends.
• Save what you cannot rebuild. Copy the text and download the images you need. The project stays, but the published site will lose paid features.
• Check add-ons and seats. Localisation, Convert, advanced hosting, and extra editor seats are billed on top. Cancelling the site plan should end the seat charges; confirm the add-ons separately.
• Tell the people who use the site. A contact form that silently stops working is worse than a site that looks different.

If you want to keep the site online

Cancelling is not the only way to cut the bill. Dropping to the free tier keeps the site published on a framer.website address. Switching from yearly to monthly lowers the upfront amount but raises the monthly price. Removing paid editor seats and add-ons can cut the bill without touching the site plan at all.

If the problem is the price rather than the product, theannual billing comparison shows what yearly saves and where the break-even sits. If the site has simply outgrown the plan, compare theplan limits before cancelling: the next tier up may be cheaper than moving the site.